Shipping & returns

This policy covers how orders placed at Oliver Realty are prepared, shipped, delivered and tracked. 1. Coverage We deliver according to the coverage available for each product and address. To confirm a specific area, write to Chris@oliver-realty.com. 2. Timeframes Delivery times are estimates and may vary due to availability, payment validation, carrier delays, weather, holidays or high demand. 3. Costs Shipping costs, when applicable, are shown before checkout or when the order is confirmed. 4. Customer details Customers are responsible for entering their name, phone, address, references and any other details needed for delivery correctly. 5. Delivery attempts If delivery cannot be completed because no one is available, details are incomplete or access is not possible, we may arrange a new delivery or a pickup. 6. Tracking and proof When a tracking number or proof of delivery exists, we will share it through the available channel. We may also keep shipping records for support and claims. 7. Issues If your order arrives incomplete, damaged or late, contact us as soon as possible at Chris@oliver-realty.com or 972-921-5797.